Delivery and pickup

Delivery and pickup rules for customer orders.

Effective date: July 22, 2026.

Delivery area

Amodio's Garden offers delivery in White Plains, New York and surrounding areas. Delivery must be confirmed for each order. Some addresses may be outside the available delivery area depending on distance, route capacity, weather, product type, timing, or service needs.

Delivery charges

Standard small-order local delivery generally ranges from $7 to $10 depending on distance and route. Same-day delivery starts at $35 when available. Larger products, Christmas trees, nursery items, heavy materials, event orders, landscaping materials, setup, stairs, long carries, or special timing may require additional delivery or labor charges.

Delivery timing

Delivery dates and windows are not guaranteed until confirmed. Same-day delivery depends on product availability, order time, delivery route, weather, and recipient availability. Holiday and seasonal periods may require additional lead time.

Customer responsibility for accurate information

Customers must provide the correct recipient name, phone number, delivery address, apartment or suite number, gate code, building instructions, preferred date, and any important access details. Incorrect or incomplete information may delay delivery or create additional fees.

Failed delivery attempts

If delivery cannot be completed because of an incorrect address, missing access details, recipient unavailability, unsafe conditions, or refusal of delivery, Amodio's Garden may charge for the attempted delivery and any re-delivery. Perishable products may not be refundable after a failed delivery attempt caused by customer-provided information or recipient unavailability.

Recipient availability and safe placement

For flowers, plants, and seasonal products, customers should make sure the recipient or an authorized person is available when needed. If appropriate, an order may be left in a safe location, with a doorman, front desk, porch, or other location based on instructions and conditions. Once left as instructed or in a reasonable safe place, the order may be considered delivered.

Pickup procedures

Pickup orders must be confirmed before arrival. Pickup location: [BUSINESS ADDRESS], White Plains, NY. Customers should bring order confirmation and arrive during the agreed pickup window. Fresh flowers, plants, and seasonal products should be picked up promptly to avoid quality issues.

Weather-related delays

Weather may affect flowers, plants, Christmas trees, outdoor materials, delivery routes, and landscaping work. Amodio's Garden may adjust timing or delivery methods due to heat, freezing conditions, storms, snow, heavy rain, wind, unsafe roads, or unsafe property access.

Seasonal delays

Busy holidays and seasonal periods may affect inventory, substitutions, delivery windows, pickup timing, and response time. Customers should place holiday, event, and custom requests as early as possible.

Contact

For delivery or pickup questions, contact makermike614@gmail.com or (480) 259-2855.